SHIPPING POLICY
Order Processing:
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped on weekends or public holidays.
Shipping Time:
Delivery typically takes 3–7 business days, depending on your location. Remote areas may experience slightly longer transit times.
Shipping Charges:
Shipping fees are calculated at checkout and may vary based on delivery location and order weight.
Order Tracking:
Once your order is shipped, you will receive a tracking link via email or SMS to monitor the delivery status.
Delays:
Parfums Studio is not responsible for shipping delays caused by courier partners, weather conditions, or unforeseen circumstances.
Address Accuracy:
Please ensure your shipping address is accurate. We are not liable for delivery issues caused by incorrect or incomplete addresses.
RETURN & EXCHANGE POLICY
No Returns or Exchanges:
Due to the nature of our products, we do not accept returns or exchanges on perfumes once delivered.
Damaged or Incorrect Orders:
If your order arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery at parfumsstudio@gmail.com. Attach clear photos of the product and packaging for verification.
Refund Eligibility:
Refunds are only processed if:
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The item was damaged in transit
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The wrong product was sent
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The item is out of stock after you’ve placed the order
Refund Method:
If eligible, refunds will be issued to your original payment method within 7–10 business days.
No Refunds in These Cases:
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Change of mind
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Fragrance not liked
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Opened or used products